Privacy Policy
Hero Mortgage (“we,” “us,” or “our”) respects your privacy. This policy describes the information we collect through this website and in the course of providing mortgage brokerage services, how we use it, and the choices you have.
Information we collect
When you contact us, request a callback, or begin a loan inquiry, we collect information you provide such as your name, phone number, email address, and the details of your request. If you proceed with a loan application, additional financial information is collected through our secure application platform.
How we use your information
We use your information to respond to your inquiries, evaluate which loan programs may fit your needs, and arrange mortgage loans through third-party lenders. As a mortgage broker, we share application information with lenders, underwriters, and service providers only as needed to originate and process your loan.
Sharing
We do not sell your personal information. We share it only with the lenders and service providers involved in your transaction, with your consent, or where required by law.
Security
We use commercially reasonable safeguards to protect the information we hold. Full loan applications are collected through a secure third-party platform rather than this website.
Cookies and analytics
This site uses analytics cookies to understand how visitors use it, for example which pages are viewed and whether a contact form was completed. You can control cookies through your browser settings.
Your choices
You may contact us at any time to ask what information we hold about you, request a correction, or ask us to delete information we are not required to retain.
Children's privacy
Our services are not directed to individuals under 18, and we do not knowingly collect information from children.
Changes to this policy
We may update this policy from time to time. The current version will always be posted on this page.
Contact us
Hero Mortgage
The Ledger, 240 S Main St, Bentonville, AR 72712
(479) 250-4485 · info@heromortgage.com